At EVÉLUX STUDIO, a brand operated by 17709056 Canada Inc., we are committed to offering only authentic pre-owned designer goods. Every item undergoes a thorough inspection and authenticity verification process before being offered for sale.

Authenticity Guarantee

We offer a 100% Lifetime Authenticity Guarantee.

If any item purchased from EVÉLUX STUDIO is proven to be non-authentic by an independent authentication service acceptable to EVÉLUX STUDIO, we will issue a full refund including shipping costs.

Final Sale Policy

Due to the nature of high-value pre-owned luxury goods, all sales are FINAL SALE. We do not accept returns, exchanges, or cancellations for buyer’s remorse once the order has been processed and shipped.

* Please carefully review all product descriptions, high-resolution condition photos, and measurements prior to completing your purchase.

Damaged or Incorrect Items

If you receive an item that is significantly different from its description or damaged during transit, you must contact us within 48 hours of delivery with clear photos/videos of the package and item condition.

* Approved returns for damaged or misdescribed items must be sent back in their original condition with all security tags, boxes, and dust bags intact.

Refunds & Processing

Approved refunds will be credited back to your original payment method within 5–10 business days after the returned item is received and inspected at our Canada warehouse.

EVÉLUX STUDIO ("we," "us," or "our"), a brand operated by 17709056 Canada Inc., is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable privacy laws in Canada.

Information We Collect

* We collect personal information that you voluntarily provide to us when submitting an inquiry, placing an order, or communicating with us. This includes:

* Contact Information: Name, email address, phone number, and shipping/billing address.

* Financial Information: Payment information processed through secure payment methods, including Airwallex and Interac e-Transfer (EMT). We do not store payment card information on our servers.

* Transaction History: Details of products purchased, order dates, and invoice history.

How We Use Your Information

We use your personal information to:

* Fulfill and ship your orders.

* Process payments, calculate applicable taxes (e.g., GST/HST), and issue official invoices.

* Prevent fraudulent transactions and verify identity for high-value purchases.

* Communicate order updates and respond to customer service inquiries.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We only share information with trusted service providers necessary to run our business, such as:

* Logistics and courier partners (UPS, FedEx) for delivery fulfillment.

* Government and law enforcement agencies only when required by law or to comply with official tax/auditing regulations.

Data Security

We implement industry-standard physical, electronic, and administrative safeguards to protect your personal data against unauthorized access, loss, or misuse.

Your Rights

You may request access to, correction of, or deletion of your personal information, subject to applicable legal and regulatory requirements. To exercise these rights, please contact us using the information below.

Contact Us

If you have any questions regarding your personal privacy, please contact us at:

Company Legal Name: 17709056 Canada Inc.

DBA / Operating As: EVÉLUX STUDIO

Email:17709056canadainc@gmail.com

Location: Canada

Welcome to EVÉLUX STUDIO (www.eveluxstudio.com). These Terms of Service ("Terms") govern your access to and use of our website, services, and purchases. This website is owned and operated by 17709056 Canada Inc..
By accessing or using our website, you agree to be bound by these Terms.

1. Business Identity & Operations

EVÉLUX STUDIO is a Canadian registered company incorporated under the laws of Canada (Entity: 17709056 Canada Inc.). All official commercial transactions and invoices issued by us comply with Canadian corporate and tax regulations.

2. Item Condition & Pre-Owned Nature

All items offered by EVÉLUX STUDIO are pre-owned unless explicitly stated as "New/Unused." Items are sold with detailed condition ratings. Minor wear, vintage patina, or slight scent consistent with second-hand luxury items are normal and fully disclosed in product listings.

3. Pricing & Taxes

Unless otherwise stated, all prices are listed in Canadian Dollars (CAD). Applicable Canadian Goods and Services Tax (GST) or Harmonized Sales Tax (HST) will be calculated and listed on commercial invoices for domestic buyers.

4. Intellectual Property Disclaimer

EVÉLUX STUDIO is an independent reseller of authentic pre-owned designer items. We are not affiliated, associated, authorized, endorsed by, or in any way officially connected with the designer brands listed on our website. All brand names, logos, and trademarks remain the property of their respective owners.

5. Limitation of Liability

EVÉLUX STUDIO (17709056 Canada Inc.) shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website services.

6. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.

7. Product Availability

Inventory is subject to availability and may change without prior notice. We reserve the right to cancel or decline orders in the event of pricing errors, inventory discrepancies, or other unforeseen circumstances.

8. Product Images

We make every effort to display products accurately. However, actual colors, textures, and appearances may vary slightly depending on lighting, photography, and individual screen settings.